Running a salon by hand often means double-booked appointments, missed reminders, scattered customer records, and payment tracking that lives in someone's notebook, all of which chips away at productivity and the customer experience.

FabNinjas built a role-based salon management platform on Laravel that automates the full workflow: appointment scheduling with calendar views and reminder emails, customer and payment tracking, staff and leave management, and business analytics, all from one centralized dashboard.

• Dashboard — a business overview with today's and upcoming appointments, staff on leave, revenue, customers, bookings, and analytics charts for service popularity, revenue by specialist, and booking trends
• Appointment management — create, update, and cancel appointments, a filterable list view, a monthly/weekly/daily calendar, and automatic booking confirmation with 24-hour and 1-hour reminder emails
• Customer management — customer profiles with visit history, pending balance, notes, service history, and assigned specialist details
• Payment management — full and partial payments, payment history, invoice generation, and automatic payment confirmation emails
• Service management — manage services with duration, pricing, active/inactive status, and specialist assignment
• Staff management — staff profiles with photos, specialist info, active/inactive status, and a view of each staff member's handled customers
• Leave management — staff leave requests with a minimum 2-day advance notice, automatically blocked if appointments are already scheduled
• Financial overview — revenue and gross earnings tracking with business performance reports
• User management & roles — role-based access for Administrator, Receptionist, Staff, and Customer, each with a different level of access
• Settings — configurable salon details, reminder messages, buffer time, working hours, and holiday closures

• Architecture: MVC
• Frontend: Blade, JavaScript, Bootstrap
• Backend: Laravel
• Database: MySQL
• Notifications: Email reminder system